Always Connected Accessibility Conformance Report

Revised Section 508 Edition

VPAT^® Version 2.3 (Revised) - April 2019

Name of Product/Version:

AlwaysConnected V.1.1

Product Description:

AlwaysConnected is an LTI-compliant community and collaboration solution that extends the capabilities of and is optimized for the Canvas Learning Management system.

Report Date:

November 2019

Contact Information:

support@alwayseducation.com

Notes:

The following were removed because they were entire sections which were inapplicable to this software:

Table 3: Success Criteria, Level AAA
Chapter 4 of Revised Section 508

Evaluation Methods Used:

Testing is based on general product knowledge.
Testing with assistive technologies.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines(WCAG) 2.0

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

(Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Tables 1 and 2 also document conformance with:

Chapter 5 — 501.1 Scope, 504.2 Content Creation or Editing.
Chapter 6 — 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes: The following objects were removed from this table as they were not applicable: Electronic Docs, Software, Authoring Tool

Criteria	Conformance Level	Remarks & Explanations
1.1.1 Non-text Content (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: Users could add content in the form of attachments to posts that would not support this guideline and render the page in partial compliance.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: The only audio or video content in the application would be user uploaded. Since the software supports all media types, users could add content that would not support this guideline and render the page in partial compliance.
1.2.2 Captions (Prerecorded) (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: The only audio or video content in the application would be user uploaded. Since the software supports all media types, users could add content that would not support this guideline and render the page in partial compliance.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: The only audio or video content in the application would be user uploaded. Since the software supports all media types, users could add content that would not support this guideline and render the page in partial compliance.
1.3.1 Info and Relationships (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Partially Supports	Web: Descriptive aria labels are used widely on elements. Page regions and sets of controls are not consistently labeled.
1.3.2 Meaningful Sequence (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: Meaningful sequences are widely employed.
1.3.3 Sensory Characteristics (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Partially Supports	Web: “Analytics” data in graph should also be displayed text. The graph is inaccessible.
1.4.1 Use of Color (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
1.4.2 Audio Control (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: The only audio or video content in the application would be user uploaded. Since the software supports all media types, users could add content that would not support this guideline and render the page in partial compliance.
2.1.1 Keyboard (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Partially Supports	Web: Several keyboard accessibility issues have been documented: Users can’t attach anything with their keyboard Users can’t access the mobile app download link with the keyboard
2.1.2 No Keyboard Trap (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
2.2.1 Timing Adjustable (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Not Applicable	Web:
2.2.2 Pause, Stop, Hide (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Not Applicable	Web:
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Not Applicable	Web:
2.4.1 Bypass Blocks (Level A) Also applies to: Revised Section 508 501 (Web)(Software) — Does not apply to non-web software 504.2 (Authoring Tool) 602.3 (Support Docs) — Does not apply to non-web software	Web: Partially Supports	Web: On "Messages" page of application, when a user selects a specific messenger/user, they have to tab through the remaining users before they're able to access the message field. A programmatic solution to skip from selecting the user to the message field would improve the experience.
2.4.2 Page Titled (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
2.4.3 Focus Order (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
2.4.4 Link Purpose (In Context) (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
3.1.1 Language of Page (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
3.2.1 On Focus (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
3.2.2 On Input (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
3.3.1 Error Identification (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
3.3.2 Labels or Instructions (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Partially Supports	Web: Descriptive labels are used widely, but particular elements have labels that aren’t descriptive or instructive.
4.1.1 Parsing (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
4.1.2 Namw, Role, Value (Level A) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: Running WAVE and Google Lighthouse found no violations of roles.

Table 2: Success Criteria, Level AA

Notes: The following objects were removed from this table as they were not applicable: Electronic Docs, Software, Authoring Tool

Criteria	Conformance Level	Remarks & Explanations
1.2.4 Captions (Live) (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: The only audio or video content in the application would be user uploaded. Since the software supports all media types, users could add content that would not support this guideline and render the page in partial compliance.
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: The only audio or video content in the application would be user uploaded. Since the software supports all media types, users could add content that would not support this guideline and render the page in partial compliance.
1.4.3 Contrast (Minimum) (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Does Not Support	Web:
1.4.4 Resize Text (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web: Only posts, the name of the user on the profile screen, messages, and search text increases when the font size is increased. Other application text does not respond to resizing.
1.4.5 Images of Text (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
2.4.5 Multiple Ways (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) — Does not apply to non-web software 504.2 (Authoring Tool) 602.3 (Support Docs) — Does not apply to non-web software	Web: Not Applicable	Web: The header navigation is the only way to access most screens within the app. However, because the application exists as a module within another application, this isn’t applicable.
2.4.6 Headings and Labels (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
2.4.7 Focus Visible (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
3.1.2 Language of Parts (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
3.2.3 Consistent Navigation (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) — Does not apply to non-web software 504.2 (Authoring Tool) 602.3 (Support Docs) — Does not apply to non-web software	Web: Supports	Web:
3.3.3 Error Suggestion (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)	Web: Supports	Web:

Revised Section 508 Report

Notes: Chapters 4 and 6 of Revised Section 508 were removed because they were not applicable to the software being tested.

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks & Explanations
302.1 Without Vision	Does Not Conform	Descriptive aria labels are used widely on elements. Page regions and sets of controls are not consistently labeled. “Analytics” data in graph should also be displayed text. The graph is inaccessible.
302.2 With Limited Vision	Does Not Conform	Descriptive aria labels are used widely on elements. Page regions and sets of controls are not consistently labeled. “Analytics” data in graph should also be displayed text. The graph is inaccessible. Only posts, the name of the user on the profile screen, messages, and search text increases when the font size is increased. Other application text does not respond to resizing.
302.3 Without Perception of Color	Conforms
302.4 Without Hearing	Conforms
302.5 With Limited Hearing	Conforms
302.6 Without Speech	Not Applicable
302.7 With Limited Manipulation	Not Applicable
302.8 With Limited Reach and Strength	Not Applicable
302.9 With Limited Language, Cognitive, and Learning Abilities	Conforms

Chapter 4: Hardware

Notes: This section was removed because it does not apply to this product.

Chapter 5: Software

Per 501.1 Exception, support of WCAG 2.0 Levels A and AA negate conformance to sections 502 and 503. Refer to WCAG 2.0 section for required support updates.

Criteria	Conformance Level	Remarks & Explanations
501.1 Scope — Incorporation of WCAG 2.0 AA	Does Not Conform	See information in WCAG 2.0 section
502 Interoperability with Assistive Technology	Heading cell — no response required	Heading cell — no response required
502.2.1 User Control of Accessibility Features	Not Applicable
502.2.2 No Disruption of Accessibility Features	Not Applicable
502.3 Accessibility Services	Heading cell — no response required	Heading cell — no response required
502.3.1 Object Information	Conforms
502.3.2 Modification of Object Information	Conforms
502.3.3 Row, Column, and Headers	Conforms
502.3.4 Values	Conforms
502.3.5 Modification of Values	Conforms
502.3.6 Label Relationships	Does Not Conform	See WCAG 1.3.1 and 3.3.2 sections.
502.3.7 Hierarchical Relationships	Conforms
502.3.8 Text	Conforms
502.3.9 Modification of Text	Conforms
502.3.10 List of Actions	Does Not Conform
502.3.11 Actions on Objects	Conforms
502.3.12 Focus Cursor	Conforms
502.3.13 Modification of Focus Cursor	Conforms
502.3.14 Event Notification	Conforms
502.4 Platform Accessibility Features	Does Not Conform
503 Applications	Heading cell — no response required	Heading cell — no response required
503.2 User Preferences	Conforms
503.3 Alternative User Interfaces	Not Applicable
503.4 User Controls for Captions and Audio Description	Heading cell — no response required	Heading cell — no response required
503.4.1 Caption Controls	Not Applicable
503.4.2 Audio Description Controls	Not Applicable
504 Authoring Tools	Heading cell — no response required	Heading cell — no response required
504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)	See WCAG 2.0 Section 1.1.1	See information in WCAG 2.0 section
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable
504.2.2 PDF Export	Not Applicable
504.3 Prompts	Not Applicable
504.4 Templates	Not Applicable

Chapter 6: Support Documention and Services

Notes: This section was removed because it does not apply to this product.